Collector Services
Return Policy
7 days
Return Period
Request a return within 7 days of receiving the item; the item must be undamaged and in its original, intact packaging.
Return Conditions
- The item must be undamaged and in resalable condition
- Original packaging, accessories, tags, etc. must be complete
- Returns are not accepted unless the item is damaged
- All items are second-hand; signs of use are not grounds for return
Return Process
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Contact Customer Service
Provide your order number and reason for return
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Pack the Item
Send it back with all original accessories and packaging
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Return Address
No. 273, Wenxue Rd., Zuoying District, Kaohsiung City
Shipping Costs
- For returns due to a quality problem with the item, we cover the shipping
- For returns for personal reasons, the buyer pays the shipping
Refunds
After we inspect the returned item, the refund will be processed within 7 business days.
Refunds are made via the original payment method; the time to receive them depends on the payment provider.